We provide a LIMITED ONE YEAR guarantee* on each and every item we sell in our store. If for any reason you are dissatisfied, you can send your product back within 15 days of receiving, for a full product refund, minus the shipping cost.
What makes Walkabout.com different?
- We have over ten years of experience finding the best outdoor wear.
- We've tried everything and bring you the best. We are our own customers, so we have a real reason to ensure the best quality at the best prices.
- We provide you with high quality at prices up to 25% lower than stores.
- Although many of our products are made in Australia or overseas, we warehouse everything in the US - we don't sock you with duty charges or make your returns complicated.
- We only charge flat rates for shipping in the US, Canada, and Internationally for items under 8 pounds. Read more about our shipping & payment policies.
- We listen to you, our customers. We find the best products for your needs and if we can't find good products, we make them ourselves. Do you have a product idea, a question for Richard or a comment about something you bought at Walkabout? Then let us know! Contact us or Ask Richard a question.
*This guarantee applies to normal wear and tear that you may experience. If your product has worn out before you think it should have, just return it. We cannot, in good conscience, honor this guarantee if it is obvious that you have abused, neglected or otherwise abnormally used any Walkabout.com product. Cash or credit refunds only apply to items returned within 15 days of purchase. Returns made more than 15 days after purchase will be exchanged for merchandise or store credit.